Last updated: November 9, 2026
Order Processing
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). You will receive an email with tracking information once your order has shipped.
Shipping Rates and Delivery Times
- Standard Shipping: 5–8 business days, flat rate $5.00.
- Free Standard Shipping on all orders over $75.
Delivery times are estimates and may vary due to carrier delays, weather or high-volume periods.
Shipping Address
Please make sure your shipping address is correct. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible and before the order ships.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us at sales@odessyllc.com within 48 hours of the expected delivery date and we will work with the carrier to resolve the issue, including sending a replacement or issuing a refund.